Terms & Conditions

Online Reservations

Arrival date - Departure date

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  • Best Price Guarantee! Exclusive offers! We offer a variety of exclusive attractive deals and packages for your next city break, only available on our website. On our website www.kkhotels.com we guarantee the best online rate which is publicly available on the Internet. Click here for more information.
  • Free high speed Wifi! Free high speed wifi internet connection!
  • Around Europe bonus!

    Qualify yourself for our “Around Europe Bonus” for bookings directly on our homepage www.kkhotels.com for 2 or more stays at a different K+K Hotel when travelling in Europe!

    Bonus includes:

    • 8% off of all rate plans (except non-refundable rate plan and contracted special rates)
    • Free upgrade to an executive room with VIP amenities
    • Early check in (subject to availability)
    • Late check-out until 02:00 pm (subject to availability)

    Valid for bookings made on our secure website www.kkhotels.com only and for direct email/phone reservations using the promo code “Around Europe”! Stays in 2 or more K+K Hotels must be within a 1 month travel period. The discount will be deducted directly at check out. For verification, please show your receipt/reservation confirmation from previous stay upon arrival.

  • Room guaranteed and early arrival! Your online booking is guaranteed or we will pay the first night of your stay! Early check-in at no extra charge (upon request and availability).
  • No booking fees or other hidden costs! All of our advertised prices include taxes, fees and charges, there are no hidden extras, what you see is what you get!
  • Secure payment and data privacy! We offer secured credit card transactions, verified by Comodo Authentic Site – secured by SSL.

Terms & Conditions

  1. The guarantee only applies to rates which are bookable online via the Internet by the general public with an instant confirmation option.
  2. When submitting a claim you must hold a confirmed reservation made through kkhotels.com with a confirmation number.
  3. The claim must be submitted within 24 hours of booking your room with kkhotels.com; the time as recorded on the online booking.
  4. Claims must be received at least 72 hours prior to arrival. Breakdowns or problems regarding the Internet, outside the influence of K+K Hotels, are at the expense of the claimant.
  5. The lower rate must be for the same hotel, reservation dates, room type, number of guests and the same rate inclusions and conditions.
  6. The Guarantee does not apply for special contracted rates such Corporate, Group, negotiated rates and Tour Operator Rates. Hotel package rates which are part of a travel package including more than hotel accommodations do not qualify - like hotel+air/train/car/theatre/dinner/flowers or any other travel component.
  7. Rate discrepancies which occur due to currency exchange rates are excluded from the guarantee.
  8. There is no need to book the lower rate found on a different website. You only need to check the online availability and inform us.
  9. How to submit a claim: complete all details of the claim form for the K+K Hotel you have booked on kkhotels.com to inform us of the lower rate found.
  10. The claim for Best Rate Guarantee can only be processed when submitted via the online claim form. Other forms of submission or communication are not valid.
  11. Upon verification of your claim, your adjusted rate inclusive of the additional 10% discount will be reconfirmed by email within 72 hours. The rebate is not redeemable in cash
  12. K+K Hotels reserve the right to modify or cancel this offer and the terms & conditions at any time at its’ sole discretion. 

Claim form K+K Best Rate Guarantee